Theft of any kind is an issue, but mail theft is particularly problematic due to the potential for sensitive information to be compromised. Mail includes bank information, credit card statements, and other sensitive materials that are highly valued by the recipient. Due to the significant increase in online shopping, all manner of packages are delivered via the same system and can include anything from food and clothing to expensive electronics and technology.
If a university is going to be responsible for their own mail management and package deliveries, it is imperative that they carry the proper insurance to ensure limited liability. US Postal Solutions, for example carries some of the highest insurance coverage in the industry that covers mail theft, loss, and even terrorism. There is no real way to measure the value of a given mail piece or package. If its an item purchased, that can be pretty easy to resolve with a simple receipt. However, if its sensitive material that compromises a students finances or personal information, this can get ugly fast. Liability could extend to damages done by the perpetrator especially if that person was employed by the management entity. In December 2012, George Washington University began an investigation for student mail theft where mail was stolen from a cart that was left unattended by a contract employee. Even if the perpetrator is not employed by the mail management entity, liability could still be enforced if negligence can be proven, which for a young student may not be too difficult.
At the end of the day it comes down to whether or not you feel its worth the risk. US Postal Solutions has concluded that its not worth the risk and recommends any mail managing entity be insured under any circumstances. If not, when all is said and done, the university is the one that pays for it all regardless of who is at fault.
If you have anything you would like to add or an experience you would like to share, please comment below.
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US Postal Solutions is the nation’s leader in the student housing mail management industry, for both on/off-campus mail management services. The US Postal Solutions, Inc. companies offer mail delivery management, delivery services and package logging / package management software. For more information regarding US Postal Solutions, please call us today at (866) 378-8157 or visit us online at www.uspostalsolutions.com.