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What Student Housing Resident Really Want

From conferences to market research, multi-family investors that are focused on the student housing segment are always on the search to understand more about their resident. And it is not just investors that are trying to learn more about the needs and desires of the next wave of college students. Portfolio supervisors, property managers, and marketing directors from every segment of the multi-family industry look to student housing to discover the trends that future residents will gravitate towards.

Want 1In many cases, the things that student housing residents are seeking in their housing are as varied as the residents themselves, or even the colleges they are attending. The upbringings of the last wave of Millennials and the first wave of Generation Z have made technological and convenience amenities a must for any dorm, residence hall, or off-campus student housing community. It is how these amenities are enacted that makes an impact on student residents, and sometimes their families. But there are also more subtle amenities that are less well known and advertised less often, but just an important. In fact, in the end, these amenities may be the most important ones that you can offer.

Want 2Location

You see it in almost every piece of advertising about student housing accommodations. “We are close to campus!” But isn’t that a little vague? And what about the other things a student craves to do? Are you close to those things too? How close? Distance is a relative thing. Sure, walking or biking is great for most campuses. What about large acreage campuses and those that have large portions of CCC (Car – Class – Car) enrollment? “Convenient location” means something different to them. Focus on telling the story of your student housing and how your location benefits the lifestyle of your residents. This is the true power of location. It is less about where you are and more about how that location makes students’ lives better.

Want 3Sense of Community

College is a great social experiment where people from all walks of life can come together. Sure, your campus has a rich history and is full of school pride. This creates an overall sense on familiarity for the students. But what makes living at your community better than anywhere else? Don’t nearly all student communities around you offer the same things (give or a take a luxury items or two)? The sense of community and lifestyle that comes from living with you is what makes you special. Whether it is a RA who listens to a student with a problem or an activities director who gets an introverted student to come out of their shell, the sense of togetherness not only attracts future residents, it keeps the current ones coming back for more.

Want 4Noise Levels

Sure, many student want to party. Many more still want a quiet place to study. Most want the best of both worlds. When asked what they are looking for in a place to live, a surprising portion of students will say “a quiet place where I can study.” The need to control noise is a crucial component of managing student housing. The ability to tell parents and future student residents that noise levels are controlled and that residents who live there get the best of both worlds gets noticed. It may even earn you some upper-classmen residents.

Want 5Center of Communication

Your mail room is a hub of communication and commerce for your residents. The mail and packages that they receive (and boy is there a lot of it) represent a large portion of their communication with the outside world.  The letters and cards they receive from home often give them an emotional boost when the loneliness or stress of college has them down. The things that they order online and the gift boxes that are sent to them allow them to create a life unto themselves. Their first real experiences on their own have begun and these deliveries are the first ones they have ordered and received unto themselves. It is vital that the mail and packages get to the resident that they are intended for. It may be a huge burden on your time and resources, but it is one of the most important things that you can do for your students.

If mail and packages are eating too much of your time, maybe Postal Solutions can help. Our team of experienced mail managers takes the burden of student mail on their shoulders so you don’t have to carry the load. Our PackageLog system allows you better control over the packages coming into your office. Instead of being a pain, resident packages become a tool to create a better lifestyle for your residents. Now you have the time to focus on more of the things that your residents really want.

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Postal Solutions is the nation’s leader in the student housing mail delivery management industry, for both on/off-campus mail management services. The Postal Solutions Companies offers mail delivery management servicesinventory / asset tracking software, and parcel logging software / package tracking software. For more information regarding The Postal Solutions Companies, please call us today at (866) 378-8157 or visit us online at www.uspostalsolutions.com.

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Homecoming Week Means More Mail and Less Time

homecoming 1The glitz, glamour, and pageantry of Homecoming week is upon us and colleges everywhere are getting ready for the festivities. Alumni, students, and families of your student housing residents will soon be arriving to join in the fun. This is a time to celebrate the culture of your college and your community. But it is also a time that creates a rush on mail and packages.

homecoming 3

 

Homecoming celebrations originally started in the late 1800s, somewhere in the Midwest. Often the notoriety of the first homecoming celebration is given to the University of Missouri. However Baylor, Southwestern , and Northern Illinois University also have strong homecoming histories dating back to the early 1900s.

homecoming 4Today, some of America’s most notable colleges boast the biggest Homecoming celebrations. For example, the University of Florida- Gainesville features pyrotechnics, celebrity entertainers, comedy shows and more during Homecoming Week. In the past, Jerry Seinfeld, Bob Hope, Jay Leno, Bill Cosby and Billy Crystal have performed. And Dartmouth College in Hanover, N.H., continues a funny tradition that began in 1904. When the Sixth Earl of Dartmouth visited the school, Dartmouth College students built a huge bonfire and marched around it in their pajamas. The annual tradition has evolved into Homecoming night ritual in which freshmen run more than 100 laps around the bonfire.

homecoming 2Just as campuses prepare the stadium and grounds, and the members of Greek organizations prepare their houses, you too are preparing your student housing community, dorm or residence hall. Your residents are busy conducting last-minute online shopping. All the things students ordered for homecoming carnivals, clothes ordered for dinners and parties, and college logo merchandise will be arriving in a flurry of endless UPS, FedEx, and US Postal Service delivery boxes. The weeks of Homecoming (and immediately after) are also a time of increased mail. Messages from home, Hallmark Cards, and an assortment of letters arrive for your student housing residents. The burden of time and the strain of effort to manage all of the inbound parcels and postals can be daunting.

Wouldn’t it be nice to be able to enjoy the week without having to handle the extra workload? Your offices are likely missing a team member, who is stuck spending extra time in the mailroom instead of helping residents. Homecoming is about the celebration and it is likely that the mail is getting in the way of your staff’s fun and celebratory spirit as well. If so, let Postal Solutions take the burden off of you, so you can get back to the needs of your community and its residents. Our team of experienced mail managers knows that your time is precious, as is student mail. We make sure that both are handled with the utmost care.

homecoming 5In addition, our PackageLog system not only alerts resident when their packages arrive, but the messages you send can also be easily customized. When the notification goes out, it can remind residents of the activities you have scheduled for them during Homecoming Week. They get their packages, they see your messages, and both make them happy to be living at your community.

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Postal Solutions is the nation’s leader in the student housing mail delivery management industry, for both on/off-campus mail management services. The Postal Solutions Companies offers mail delivery management servicesinventory / asset tracking software, and parcel logging software / package tracking software. For more information regarding The Postal Solutions Companies, please call us today at (866) 378-8157 or visit us online at www.uspostalsolutions.com.

 

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The Best Amenity is Home

Home 1This week, owners, CEOs, and executives of Student Housing communities across the nation are converging on the National Multi-Family Housing Council’s (NMHC) Student Housing conference. They will spend time discussing capital trends, procurement and acquisitions, and other important topics related to the growth of their portfolios and the industry as a whole.

They will also be discussing some of the new amenities that are adding more value to their student housing assets. However, one of the most important amenities (if not the most important one) starts with you, in the management office. It is not some new piece of technology. It isn’t a large renovation project. What is it? The answer is simple: helping your residents have a sense of home.

200432776-001Think about the culture shock of going to a new city and living at college. All of their lives, your student housing residents have lived somewhere else. They were surrounded by the same people for nearly all of their lives. They had their set routines and ideals that their native culture helped them create. They had a sense of the familiar and a sense of home.

But now, the college experience has begun. Many have never lived anywhere else before. This place is full of new people, new experiences, and new ideals. Some students adapt quickly. Some students become overwhelmed. But each and every one of them craves a sense of the familiar. For example, they decorate their living spaces with trinkets and decorations from where they are from.  But you can do more to help them succeed in making their dorm, residence hall, or student apartment into their home.

If you are at a smaller community, getting to know your residents seems to be a no brainer. But are you taking the time to really know them?  When you get an opportunity, give them a little taste of home by mentioning something relevant to where they are from.  For larger communities, hold events that inspire them to show off some of their favorite things about their homes. Any community can easily have a map board where pins can be placed, demonstrating where residents hail from. This is an especially good reason to hold a resident event or party.

Home 3Mail, for most of these students, is an upmost concern. Precious envelopes from home with letters or cards can bring a smile to even the most homesick student housing resident. If you are a community that the post office just drops everything off at, then it is up to you to make sure that these pieces of happiness make it to the student’s hands. Even though it is a hard, time–consuming process to manage the mail, it is one of the most important ways you can ensure that students have a sense of home.

If you are burdened by the time and work commitment that is involved in managing student mail, them give US Postal Solutions a call. Our team of experienced mail managers will make sure that all of your students get the mail they so desperately crave.

Home 4Packages are another important part of making student living has a sense of home. Whether it is packages from Amazon or gifts from home, your residents get excited when a box arrives with their name on it. You can take advantage of this by using packages as a tool to learn more about your residents and provide them an amenity that helps them feel more at home. The package notification tool from PackageLog help you do both. Your student housing resident will be eager to get the next text or email from you saying they have a package in the office. Your message gets to them with more success and they start looking at you less like a business and more like a part of their family.

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Postal Solutions is the nation’s leader in the student housing mail delivery management industry, for both on/off-campus mail management services. The Postal Solutions Companies offers mail delivery management servicesinventory / asset tracking software, and parcel logging software / package tracking software. For more information regarding The Postal Solutions Companies, please call us today at (866) 378-8157 or visit us online at www.uspostalsolutions.com.

 

 

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Are You Listening?

Listen 1We wear many hats in the multi-family industry. On any given day you could be a salesperson, secretary, event coordinator, interior decorator, caterer, janitor, repairman, and even a scientist. For those of us who work in residence halls, dorms, and off-campus student housing, we often wear numerous hats that no other multi-family segment regularly deal with. We are cheerleaders, education counselors, and even roommate referees. But no matter what your job is in multi-family, one of the most important hats you wear, is that of listener.

Listening To Your Team

In the fast-paced environment of the student housing industry, you can often be so busy that you feel like you are on an island by yourself. With everyone doing everything they can to keep caught up, communication often takes a back seat to busyness. But the most successful teams never let it get so busy that they forget about supporting each other. And some of that support comes without your co-worker ever saying anything. Hearing that they are busy and keeping them free from distractions and lending an ear when they are having a down-day are examples of how you can support your team with just a little listening.

Listen 4Listening To Your Prospect

When you have provided the same tour over and over again to prospective residents – often with parents in tow – it is easy to start sounding like a robot. It is even easier to put the blinders on and not be aware of the real questions that they are asking and the true concerns that they have. To you, it may be just another tour. But to your future resident, this might be their home for the next nine months. For the parents, this is most likely the first time their child has lived away from home. Make sure that you are taking the time to listen – really listen – to the questions they ask and the concerns that they have. Repeat questions back to them for clarity. Give each prospective resident and their family the time, energy, and attention they deserve. The more you listen, the more likely you will be to capture their business.

Listen 3Listening To Your Resident

“This is the eighth time that resident has been in the office this week!” you think to yourself. They seem to just wander in there at the most inopportune time. You know exactly the resident that I am referring to, don’t you? They probably are on the verge of driving you crazy. But why are they really coming in?

When we talk about listening to our residents, complaints are typically the first things that come to mind. Or, maybe they are calling in to see if their package has been delivered yet. However, often the resident who needs us to listen to them the most go unnoticed. That annoying resident may just be lonely or having difficulty adjusting to student living. You may be the only one they have to talk to in a new world of strangers – and far away from their traditional family and friend support structure.

listen 2In addition, there are the residents that you never hear from. What are they saying? It is important to reach out to every resident on a regular basis. Don’t only ask them how you and your team are doing, but ask them how they are doing. What challenges are they facing and what can you do to help them?  Make sure to take the time to listen to the residents that are reaching out to you.

Listening is a lost art and the time has come for you to become the master of this important tool. Your business depends on it.

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Postal Solutions is the nation’s leader in the student housing mail delivery management industry, for both on/off-campus mail management services. The Postal Solutions Companies offers mail delivery management servicesinventory / asset tracking software, and parcel logging software / package tracking software. For more information regarding The Postal Solutions Companies, please call us today at (866) 378-8157 or visit us online at www.uspostalsolutions.com.

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The United Nations of Student Housing

Diversity 1AIn a culture obsessed with diversity, you do not need to look farther than the closest university to learn how the world can succeed when a variety of cultures intermingle. This example is especially true in student housing, dorms, and residence halls. Students from all over the planet converge at these communities as a place where they take part in the magic of the college experience.  It is a veritable United Nations inside student housing, as people from all walks of life and backgrounds learn to intermingle, mix, and get along successfully.

Diversity 1Every student brings with them all the traits that make them unique. This is not only limited to their individual personalities, but is also a mixture of their social upbringing. In some cases, this is the first experience that U.S. students have with people from countries halfway around the globe. Many times, the stereotypes attributed to a culture are disproved once you have met the student                                                                                           housing resident who is from that society.

And this is truly one of the gifts you receive from working in the student housing industry: you get to meet and learn about individuals from everywhere imaginable. All of their thoughts, beliefs, and actions offer a glimpse into what makes them – and where they hail from – unique. Not only are they enriched from the college experience, but you are also enriched from your interpersonal dealings with them and the lessons you learn from them.

Diversity 2There are just as many similarities between the cultures you encounter as there are differences. It seems that, the more people you meet, the more similar you realize everyone really is. One great example is that every student loves to receive mail and packages. Whether from the other side of the city or the other side of the world, the same emotional reaction occurs every time a student’s key enters and turns the mailbox lock.

The professional mail mangers at Postal Solutions see this transformation all the time: the smile that grows across a student’s face as they retrieve their mail from the box is infectious. Even more demonstrable is the joy students get when a package arrives. Whether it is a package from home or a delivery from Amazon, it never fails that picking up their parcel brings a little added joy to their day.

Diversity 3You can spend more time enjoying this experience and less time sorting than distributing mail and packages. Simply click on this link, and learn how Postal Solutions can take away your student mail pain and give you the opportunity to bring more joy to your student housing, dorm, or residence hall.

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Postal Solutions is the nation’s leader in the student housing mail delivery management industry, for both on/off-campus mail management services. The Postal Solutions Companies offers mail delivery management servicesinventory / asset tracking software, and package logging software / package tracking software. For more information regarding The Postal Solutions Companies, please call us today at (866) 378-8157 or visit us online at www.uspostalsolutions.com.

 

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Is Your Student Community Burdened By Piles?

After the long summer siesta, a buzz of activity has returned to your college’s dorms, residence halls, and student housing communities. Along with the return of the students, a quiet plague has also returned. It is often an unforeseen challenge that sneaks up on the staff of your student housing team. The immediate impact can seem minor at first. But, over time, this infestation can cause major losses in time and productivity as well as costing precious time and money. What is it that can be so damaging? It is all about the “piles” that are growing larger every day.

Piles 1Piles From Students

Students are master pilers. From the very moment they arrive at their college home, the piles quickly begin. As they move in, piles and piles of boxes begin to flood your breezeways.  And the further they go into their time living with you the more piles that begin to develop. Piles of dirty dishes begin to build up in some student apartments, creating a major problem for pest remediation. Piles and piles of clothing choke student’s bedrooms and laundry facilities. Piles of papers and books from studies flood student’s desks. And for your property management team, the piles have just begun.

The Piles Have Just Begun

Piles 2Shortly after move-in day, piles of epic proportions begin to destroy the productivity of your on-site team.  First, just a few letters arrive, but the pace picks up quickly until a flood of folded envelopes and stamps begins to drown your team in a mountain of postage.  Letters from home, letters for the University, credit card offers, and even holiday / birthday cards seem to never stop coming. It gets worse when the staff member you have devoted to sorting and distributing the mail becomes ill and misses work. Now you have two days, maybe even more, of mail piled up. The endless piles of mail are a huge burden on your staff’s time and energy. Isn’t it better to have professionals deal with these piles on your behalf?

And the mail is just one of the piles that burden your dorm, residence hall, or student housing community. Packages can be just as damaging and even worse in many cases. First, a massive wave of textbooks and college supplies arrives. Then, the boxes keep coming. In fact the average student receives up to six packages per month. Whether they are packages from home or deliveries from Amazon, all these boxes and packages take up huge amounts of space and time.  Compounding the problem are the questions about the whereabouts of parcels that have not arrived yet. And then there are the packages that are never retrieved by the resident for whom they are intended. The boxes keep piling up and so do the problems.

PIles 3But there are solutions for the piles that continue to plague your staff. The team at Postal Solutions is committed to taking away the piles and burdens that student mail creates and helping your team get back to what they do best: taking care of your residents.  And it is not just the problems from mail that our team can help remedy. You can eliminate the piles of boxes, thanks to PackageLog. The cloud-based package management and notification tools can turn one of your greatest annoyances into one of your greatest resident perks. The time has come to eliminate the piles. Contact us for more information on how we can help dig you out.

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Postal Solutions is the nation’s leader in the student housing mail delivery management industry, for both on/off-campus mail management services. The Postal Solutions Companies offers mail delivery management servicesinventory / asset tracking software, and package logging software / package tracking software. For more information regarding The Postal Solutions Companies, please call us today at (866) 378-8157 or visit us online at www.uspostalsolutions.com.

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To Student Housing Residents, Mail and Packages are Precious

Precious 1You can almost hear the near half-crazed voices inside students’ heads as they exit the mailroom. They begin walking back to their apartment with a dazed look that covers their face as they clutch onto that which is so dear to them. It inspires visions of Gollum from Lord of the Rings as they embrace their “precious”.  What could inspire such a burning desire inside of a student housing resident? What could they crave that creates such a reaction? It is simple! They are seeking their mail and package deliveries.

Precious 2Why Students LOVE Mail

There is something primal about the tactile reaction of opening the mailbox to retrieve the letters inside. The sound of the key as it is pressed into the lock. The soft feel of the perfectly-sealed envelope. Even the smell of a mailroom. These events trigger an unconscious series of emotions inside most college students. For freshmen, it is often a sense of connection. They arrive at college starry-eyed and hungry for the “college experience”. These excited emotions are soon replaced by a sense of being a small fish in a big pond. When they receive mail – whether it is a letter from home or even a credit card offer – the process of opening that mail triggers a psychological grounding effect. It provides a sense of importance. That is “their mail” and this important is a great pick-me-up.  This effect is often three times as impactful when the mail is a letter or card from home. They are truly touched when they open these, and you will often see them holding back tears of joy. Receiving the mail truly has a remarkable impact.

Precious 3Boxes, Boxes, Everywhere

What do students love more than mail? They love packages. They love to order online from web sites like Amazon. And they order a lot of stuff. Research shows this equates to about six packages per month per student. Mix in the deliveries of textbooks and care packages from home, and you quickly have a mountain of packages that can seem insurmountable. Again, when the students arrive to retrieve their packages, parcels, and boxes, they are filled with a sense of power. “Yes, I have a delivery!” And this sensation travels with them through their college years. Every package becomes almost a treasure that has been found by an explorer. The packages from home hold the most precious bounty and your package room is the cave where their treasures await.

Mail and Package are a Big Deal

Now that you know the importance of mail and packages to your student housing residents, all you have to do is get everything distributed. Of course, the post office is just going to drop bins of envelopes in your lap and you have to sort, separate, and distribute everything. The same goes for FedEx, UPS, and the other package delivery companies. Here comes the delivery person with a cart of 40 packages for today. Now they are your problem!

Precious 4And what a problem it is! Think of the hours it takes to sort and distribute the mail into those tiny little mailboxes. What if your mail person is out sick, does a lousy job, or is not exactly 100% trustworthy? How many packages arrive in your office only to still be there – unclaimed – a month later? Students are constantly in your office bugging you with questions such as, “Is the mail here yet?” and “Where is my package?”.  Countless calls from students looking for their packages distract the property management team. It is all overwhelming, it is a burden, and there has to be a better solution.

Let us carry your burden on our shoulders. The Mail Managers at US Postal Solutions are professionally-trained and understand the importance that mail has to your residents. Our PackageLog package notification software allows you to email and text residents when their packages arrive and keep reminding them until they are picked up. You have a student housing community to run. Get back to keeping your residents happy and let us do what we do best. We make sure your residents get their mail and are able to continue their emotional journey. Learn more by clicking here.

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Postal Solutions is the nation’s leader in the student housing mail delivery management industry, for both on/off-campus mail management services. The Postal Solutions Companies offers mail delivery management servicesinventory / asset tracking software, and package logging software / package tracking software. For more information regarding The Postal Solutions Companies, please call us today at (866) 378-8157 or visit us online at www.uspostalsolutions.com.

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Campus Life is Filled With Firsts

First 1Our resident halls and student housing communities are slowly waking up after the long summer break. The sounds of college students are slowly filling the air as they arrive to begin the next semester. For many, they are returning to a place that they call home nine months out of the years. Others will be seeing this world for the very first time. Whether they are new freshmen or seasoned grad students that reside with us, the college experience is all about firsts.

First Time Away From Home

For most freshmen, this is the very first time that they have ever lived on their own. They are leaving their protective nests and heading out into the world of college life. And what a big world it is. They arrive from small towns and big cities. For some, the transition is easy. For others, it is terrifying. What we offer them if a chance to live on their own and develop into the adults that will soon be running the planet. They are the caterpillar and our halls and communities are the cocoon. What we do is more than just provide housing. We often provide that opportunity for transformation.

First 3First Letters From Home

Another great first for these students is that first letter or care package from home. Maybe it was a card from a sibling, cookies from a relative, or a note from a parent. Sure, they have been getting mail since they arrived. Credit card offers and other assorted junk mail options flood the mail center from the very first day. Then, a flood of boxes and deliveries of textbooks and supplies pile up. But nothing beats that first contact from home. You can always see when it happens as the wide-eyed student who entered the mail room exits with a heart-felt smile.

first 2First Time Living

Among the most amazing firsts that college students encounter can only be described as their first experiences in living. Dealing with roommates, attending college events, going to parties, and enjoying the college experience are part of what makes this time magical. Over their time living in student housing, college students collect a near endless list of firsts as they experience new ones almost every day. Some will develop the first real love of their life. Some will discover the first real opportunities for success. Others will encounter their first challenges of failure and disappointment. These first experiences will shape their lives forever.

 

The college experience is an amazing time filled with all sorts of firsts. Student Housing and Resident Life professionals are the observers of these magical moments that happed each and every day in our dorms, resident halls, and student housing communities.

Tell us about the first-time experiences you encounter in the messages down below.

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Postal Solutions is the nation’s leader in the student housing mail delivery management industry, for both on/off-campus mail management services. The Postal Solutions Companies offers mail delivery management servicesinventory / asset tracking software, and package logging software / package tracking software. For more information regarding The Postal Solutions Companies, please call us today at (866) 378-8157 or visit us online at www.uspostalsolutions.com.

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The Future of Student Housing Amenities

By: Craig Meddin, CEO
The Postal Solutions Companies

It’s fantastic to see the media reporting about the student housing niche and particularly how it has morphed into a luxury housing niche, now on the cutting edge of the multi-family housing movement. Think back 20 or so years ago when most students heading off to college were limited to a variety of two-to-a-room dorm (residence life) combos with communal dining and bathing. Now that the expectations of today’s college students have been rewritten, the need to create even better, more mind-blowing rental communities with amazing amenities is what will capture the attention of tomorrow’s students.

Future 1Proximity Still Reigns Supreme

Location – Location – Location. No surprise here. Those housing options with the closest proximity to campus will always continue to be the most sought after by college students (even when others offer better amenities). That sub-one-mile radius will always be prime real estate and, as space become more limited, the housing options for students will begin to reach for the sky. As you expand out – to a three-mile maximum – developers will have to continue to one-up each other. If you don’t have proximity, you’re going to have to win the amenity arms race to keep leasing-up.

Amenities That Amaze

Future 2To attract the next generation of cutting-edge minds, you’ll need to provide housing options that are just that: cutting-edge. Over the past few years, we have seen amazing advancements as to what is included as the new “normal.” Amenities like infinity pools with real sand beaches, rock-climbing walls, interactive media centers, even stadium-sized outdoor movie screen are so yesterday. Tomorrow’s student housing facilities are the stuff of dreams and movies, once only available in high-tech Las Vegas resorts. Perks like in-house concert venues, virtual reality simulators, and a fully interactive (internet-of-things capable) apartment are coming. Yes, it sounds futuristic now, but get ready. Whatever you think is “too much, there’s no way,” multiply that ten-fold; we’re talking The Jetsons here.

Future 3The Internet of Things Student Love

Tomorrow’s world is highly interconnected, thanks to mobile technology and cloud-based operating systems. The internet-of-things will allow students to control everything from their bedroom air temperature, to changeable wall paint color, to the refrigerator reporting what items are needed and likely submitting your order autonomously. We’re already seeing hotels allow room access via smartphone technology and featuring rooms with Bluetooth-enabled speakers. The future of student housing is going to be mind-blowing.

Package Delivery Revolution

Future 4We all know that online ordering and package shipments are easier than ever and that students order most of what they need online. In fact, the average college student receives more than six packages per month. We’re not talking care packages from home; we’re talking nearly every item they want or need, from groceries to toilet paper. The world of online shopping has created a culture of students that would rather shop on Amazon and eBay than visit a store. This shopping revolution is putting more demand on housing staff to not only safely store the significantly increased number of deliveries, but to also find ways to distribute packages to students more effectively. Package rooms are going to get bigger and property management companies are going to have to get more high-tech. They need to accommodate the 15% annual growth (and increasing) package delivery volume. Package management systems like PackageLog are the only way on-site management teams will be able to keep up with today’s student needs.

The Future Is Bright

The innovations that student housing continue to implement are setting the tone for the entire multifamily industry. As students graduate and move out into the “real world”, those same luxurious amenities that were common in college will be the new normal. Today’s millennial generation and tomorrow’s Gen Z customers will want that very same quality of life. After all, now they’re working for it. Get ready, conventional multifamily developers, they’re coming for your housing next (and… today’s conventional apartment dwellers are tomorrow’s senior housing residents.

Some could say that the future of student housing is driving the future of the entire apartment industry. The ripple effect is going to be exciting to watch.

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Postal Solutions is the nation’s leader in the student housing mail delivery management industry, for both on/off-campus mail management services. The Postal Solutions Companies offers mail delivery management servicesinventory / asset tracking software, and package logging software / package tracking software. For more information regarding The Postal Solutions Companies, please call us today at (866) 378-8157 or visit us online at www.uspostalsolutions.com.

 

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Student Housing is Going to the Apes

Ape 5The war that occurs between man and ape in the “Planet of the Apes” movies is less about monkeys and more about a reflection on our society as a whole. The ways that our class structure is often divided, as well as the stereotypes that come along with each group, is one of the focal point within the entire Planet of the Apes mythology. One of the great places to examine this is by looking at the impact of these observations within the scope of student housing. Let’s take a look at the comparison of the different groups of students we interact with on a daily basis; it is these groups that drive us bananas on a daily basis.

Student Housing Gorillas

Ape 2These are the brutes that live at our communities. Strong willed and even stronger tempered, their decision-making is often a reaction to the situation, rather than examining the problem. They come into your office, beating their chest and make a lot of noise about what it is that is troubling them. Usually, the presentation they provide is a drastic overreaction to the situation and it seems like they are just letting off steam, rather than looking for a solution. Don’t let them distract you with their gruff complaints. Rather, calmly reply to their needs and just know that all they really wanted was to be heard.

Student Housing Orangutans

Ape 3This philosophical bunch are “know-it-alls”. And, in many cases, they want to tell you all about how much they know. However, they can sometimes be overbearing in their quests to discover and share knowledge. You will hear from them on a near daily basis. “Has the mail arrived yet? Is my package in the office?” “Can I have a potbelly pig in my apartment (Yes, this one really did happen recently!)?” The endless questions can eat signficiant time out of your day. To combat this, find ways to communicate to them that appeal to their inquisitive nature. One great tool for resident is the interactive package notification system – PackageLog.

Student Housing Chimps

Ape 1These stoic residents are often singularly focused on getting their way. One day, they may even make great politicians for their innate ability to overanalyze and nit-pick even the most mundane detail.  They want to get their way and will go to endless means to make sure that what they want is achieved. The great lengths they go to will amaze anyone and often include the involvement of friends, family, or others. Choose your answers to these situations carefully for they will remember what you said forever, and the wrong answer could come back to haunt you one day.

Student Housing Baboons

ape 4Even though they are not a part of the “Planet of the Apes “storyline, this group still bears mentioning. You see them every day, traveling in packs around the community. What one of does, the rest of the group is sure to repeat.  When they come into your office, they seem to swarm the place looking for an advantage by numbers. To deal with this group, find the leader. Once the leader has been dealt with, the others will fall into line. It is often a case of ‘Monkey see; Monkey do!”

Retake Your Society

You are the rulers of your student housing community. Are you going to just sit there and let all of these groups distract you, defeat you, or drive you crazy? No! There are plenty of tools available to you to combat these groups and to keep them from making a monkey out of you.  If your community is stuck with the task of sorting and distributing the mail, you can get help form the mail managers at US Postal Solutions. This professionally-trained team can help you free up your time and efforts and let you go back to dealing with the challenges brought to you your students. If student mail and packages are driving you bananas, click here.

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Postal Solutions is the nation’s leader in the student housing mail delivery management industry, for both on/off-campus mail management services. The Postal Solutions Companies offers mail delivery management servicesinventory / asset tracking software, and package logging software / package tracking software. For more information regarding The Postal Solutions Companies, please call us today at (866) 378-8157 or visit us online at www.uspostalsolutions.com.

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