You can almost hear the near half-crazed voices inside students’ heads as they exit the mailroom. They begin walking back to their apartment with a dazed look that covers their face as they clutch onto that which is so dear to them. It inspires visions of Gollum from Lord of the Rings as they embrace their “precious”. What could inspire such a burning desire inside of a student housing resident? What could they crave that creates such a reaction? It is simple! They are seeking their mail and package deliveries.
There is something primal about the tactile reaction of opening the mailbox to retrieve the letters inside. The sound of the key as it is pressed into the lock. The soft feel of the perfectly-sealed envelope. Even the smell of a mailroom. These events trigger an unconscious series of emotions inside most college students. For freshmen, it is often a sense of connection. They arrive at college starry-eyed and hungry for the “college experience”. These excited emotions are soon replaced by a sense of being a small fish in a big pond. When they receive mail – whether it is a letter from home or even a credit card offer – the process of opening that mail triggers a psychological grounding effect. It provides a sense of importance. That is “their mail” and this important is a great pick-me-up. This effect is often three times as impactful when the mail is a letter or card from home. They are truly touched when they open these, and you will often see them holding back tears of joy. Receiving the mail truly has a remarkable impact.
What do students love more than mail? They love packages. They love to order online from web sites like Amazon. And they order a lot of stuff. Research shows this equates to about six packages per month per student. Mix in the deliveries of textbooks and care packages from home, and you quickly have a mountain of packages that can seem insurmountable. Again, when the students arrive to retrieve their packages, parcels, and boxes, they are filled with a sense of power. “Yes, I have a delivery!” And this sensation travels with them through their college years. Every package becomes almost a treasure that has been found by an explorer. The packages from home hold the most precious bounty and your package room is the cave where their treasures await.
Mail and Package are a Big Deal
Now that you know the importance of mail and packages to your student housing residents, all you have to do is get everything distributed. Of course, the post office is just going to drop bins of envelopes in your lap and you have to sort, separate, and distribute everything. The same goes for FedEx, UPS, and the other package delivery companies. Here comes the delivery person with a cart of 40 packages for today. Now they are your problem!
And what a problem it is! Think of the hours it takes to sort and distribute the mail into those tiny little mailboxes. What if your mail person is out sick, does a lousy job, or is not exactly 100% trustworthy? How many packages arrive in your office only to still be there – unclaimed – a month later? Students are constantly in your office bugging you with questions such as, “Is the mail here yet?” and “Where is my package?”. Countless calls from students looking for their packages distract the property management team. It is all overwhelming, it is a burden, and there has to be a better solution.
Let us carry your burden on our shoulders. The Mail Managers at US Postal Solutions are professionally-trained and understand the importance that mail has to your residents. Our PackageLog package notification software allows you to email and text residents when their packages arrive and keep reminding them until they are picked up. You have a student housing community to run. Get back to keeping your residents happy and let us do what we do best. We make sure your residents get their mail and are able to continue their emotional journey. Learn more by clicking here.
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Postal Solutions is the nation’s leader in the student housing mail delivery management industry, for both on/off-campus mail management services. The Postal Solutions Companies offers mail delivery management services, inventory / asset tracking software, and package logging software / package tracking software. For more information regarding The Postal Solutions Companies, please call us today at (866) 378-8157 or visit us online at www.uspostalsolutions.com.