This week, owners, CEOs, and executives of Student Housing communities across the nation are converging on the National Multi-Family Housing Council’s (NMHC) Student Housing conference. They will spend time discussing capital trends, procurement and acquisitions, and other important topics related to the growth of their portfolios and the industry as a whole.
They will also be discussing some of the new amenities that are adding more value to their student housing assets. However, one of the most important amenities (if not the most important one) starts with you, in the management office. It is not some new piece of technology. It isn’t a large renovation project. What is it? The answer is simple: helping your residents have a sense of home.
Think about the culture shock of going to a new city and living at college. All of their lives, your student housing residents have lived somewhere else. They were surrounded by the same people for nearly all of their lives. They had their set routines and ideals that their native culture helped them create. They had a sense of the familiar and a sense of home.
But now, the college experience has begun. Many have never lived anywhere else before. This place is full of new people, new experiences, and new ideals. Some students adapt quickly. Some students become overwhelmed. But each and every one of them craves a sense of the familiar. For example, they decorate their living spaces with trinkets and decorations from where they are from. But you can do more to help them succeed in making their dorm, residence hall, or student apartment into their home.
If you are at a smaller community, getting to know your residents seems to be a no brainer. But are you taking the time to really know them? When you get an opportunity, give them a little taste of home by mentioning something relevant to where they are from. For larger communities, hold events that inspire them to show off some of their favorite things about their homes. Any community can easily have a map board where pins can be placed, demonstrating where residents hail from. This is an especially good reason to hold a resident event or party.
Mail, for most of these students, is an upmost concern. Precious envelopes from home with letters or cards can bring a smile to even the most homesick student housing resident. If you are a community that the post office just drops everything off at, then it is up to you to make sure that these pieces of happiness make it to the student’s hands. Even though it is a hard, time–consuming process to manage the mail, it is one of the most important ways you can ensure that students have a sense of home.
If you are burdened by the time and work commitment that is involved in managing student mail, them give US Postal Solutions a call. Our team of experienced mail managers will make sure that all of your students get the mail they so desperately crave.
Packages are another important part of making student living has a sense of home. Whether it is packages from Amazon or gifts from home, your residents get excited when a box arrives with their name on it. You can take advantage of this by using packages as a tool to learn more about your residents and provide them an amenity that helps them feel more at home. The package notification tool from PackageLog help you do both. Your student housing resident will be eager to get the next text or email from you saying they have a package in the office. Your message gets to them with more success and they start looking at you less like a business and more like a part of their family.
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Postal Solutions is the nation’s leader in the student housing mail delivery management industry, for both on/off-campus mail management services. The Postal Solutions Companies offers mail delivery management services, inventory / asset tracking software, and parcel logging software / package tracking software. For more information regarding The Postal Solutions Companies, please call us today at (866) 378-8157 or visit us online at www.uspostalsolutions.com.