Years of Experience
Outsource Your Mail Management Services
What is single point delivery?
“Single-point bulk delivery is a delivery method by which mail intended for multiple persons at a location is delivered in bulk to management or other officials at a single point for distribution to the individual addressees. The receiving individual or official is [also] responsible for re-directing mail to individuals who are no longer at an address.” – Francia Smith, Vice President and Consumer Advocate, USPS (Smith 2000).
“Whether located on or off campus and regardless of private ownership, such buildings are nevertheless dormitories and either the school or building owner is responsible for Final Delivery of the student mail. Post office personnel are not to distribute mail into apartment-type mailboxes”- Postal Operations Manual 631.5.
How does a property receiving a single point of delivery effect the mode of delivery for resident mail?
The effect single point delivery has on a resident’s mail is primarily that the final delivery process or forwarding/change of address for residents’ mail will NOT occur.
US Mail may be “dropped” to your property without delivery to tenant mailboxes, without delivery of packages to tenants or parcel lockers, without insurance on insured items, without signature confirmation and finally without forwarding of any kind for ALL current and past residents (you will continue to receive mail for every person who has ever lived at your property (snowball effect)).
Why was my property chosen for single point delivery?
“For it is the status of the majority of the residents as students and not any particular characteristic of the building, that compels single point delivery” — Francia Smith, Vice President and Consumer Advocate, USPS (Smith 2000).
The USPS has reasoned that student resident communities fall under the Postal Operations Manual’s definition of “transient communities”.
“The reason for the policy is that unmarried college and university students are a highly transient group, and single point delivery is the most efficient method of delivery to a transient population. Single point delivery is similarly the only delivery option available to on-campus dormitories and other types of transient communities for similar reasons. ” – See Postal Operations Manual 631.463. Resources Page
Can I appeal the decision?
Appeals relating to single-point delivery have to date been unsuccessful. Appeals by the National Apartment Association, National Multi-Housing Council, Florida Apartment Association, local apartment associations and local builders have all been denied. It appears that the US Postal Service is firm in their decision that single-point drop delivery of US Mail is the only appropriate mode of delivery to transient locations.
“However, contrary to your assertion, not everyone has a right to individual mail delivery” – VP and Consumer Advocate, USPS (Smith 2000).
“The extra expense of delivery to students comes not only from the collection and maintenance of forwarding addresses, but the increased time it takes for the carriers to process and compensate for the changes of addresses for students who could feasibly move once every semester; i.e. postal employees would be required to examine each piece of mail to determine whether there is a forwarding order on file” – VP and Consumer Advocate, USPS (Smith 2000). Resources Page